Data controller
The data controller is [company name of the Monte-Carlo Polo Club], Principality of Monaco. For any request about the processing of personal data you can write to info@montecarlopoloclub.mc.
What data we process
- Browsing data: the systems that run the website collect some technical data (IP address, browser type, requested pages, date and time), used only to make the website work and keep it secure.
- Orders: name, delivery and billing addresses, email, telephone, ordered products and amounts. Payment data are processed directly by the payment provider: the website does not receive or keep card data.
- Customer account: if you create an account, the data of the profile and the history of your orders.
- Le Privé and the members’ area: if you apply for membership, the data of the application (personal details, contacts, the members who support it, the signature drawn on the screen and the PDF of the signed application), and then the data of the membership: circle, digital card with photo and code, communications read, requests to the concierge.
- Requests: the data you send with the contact, concierge and Lounge Shop forms.
Why we process them and on what legal basis
| Purpose | Legal basis |
|---|---|
| Managing orders, deliveries, returns and the customer account | Performance of the contract |
| Examining applications to Le Privé and managing the membership | Steps taken at the request of the data subject; performance of the membership agreement |
| Answering requests, appointments and concierge | Steps taken at the request of the data subject |
| Keeping accounting and tax records | Legal obligation |
| Keeping the website and the members’ area secure | Legitimate interest of the controller |
The processing complies with the personal data protection legislation of the Principality of Monaco and, where applicable, with Regulation (EU) 2016/679 (GDPR).
How long we keep them
Order data are kept for the time required by accounting and tax law. The data of members are kept for the duration of the membership and then for the time required by law; accounts created for an application and never completed are deleted after 90 days without access. Messages are kept no longer than 24 months.
Who can access the data
The data are processed by persons authorised by the controller and, on its behalf, by the providers of hosting, email, payment and delivery services, acting as processors or as independent controllers for their own services. The data are not sold to third parties.
Cookies
Without your consent the website uses only the technical cookies needed for it to work: the session, the cart and the account of the boutique, the access to the members’ area and the language you chose. External content (videos, maps) and any statistics or advertising tools are activated only with your consent, from the banner shown at your first visit.
Your rights
At any time you can ask for access to your data, their rectification or erasure, the restriction of processing and data portability, and you can object to the processing, by writing to the controller. You also have the right to lodge a complaint with the competent authority: in Monaco, the Autorité de protection des données personnelles; in the European Union, the supervisory authority of your country.
Last updated: October 2026.
Cookies: list and preferences
Your choice lasts 6 months and you can change it at any time from the “Cookie preferences” link at the bottom of every page or from the button below.
Website security
To protect the website from unauthorised access we record logins to the account and to the members’ area and failed attempts, with the IP address of the connection, and we block for a limited time connections that enter a wrong password more than 5 times. These data are deleted after 90 days.