1. The seller
The products shown on montecarlopoloclub.mc are sold by [company name of the seller], [legal form], registered office in the Principality of Monaco, [registration number with the Répertoire du Commerce et de l’Industrie], [VAT number], email info@montecarlopoloclub.mc (hereinafter “the Maison”).
2. Scope
These terms apply to the sales concluded on the website between the Maison and its customers. By placing an order, the customer declares that they have read and accepted them. The terms applicable are those in force on the date of the order.
3. Products
The products are described with the greatest possible care. The photographs and illustrations are as faithful as possible but may show slight differences, in particular of colour. Products are offered within the limits of the available stock; limited editions are not restocked.
4. Prices
Prices are indicated in euros, all taxes included, excluding delivery costs, which are shown before the order is confirmed. For deliveries outside the European Union, duties and taxes of the country of destination may be charged to the customer. The Maison may change its prices at any time; the price applicable is the one shown when the order is placed.
5. Orders
The customer selects the products, checks the content of the cart, enters the delivery and billing details and confirms the order with the obligation to pay. The Maison confirms receipt of the order by email. The contract is concluded when the Maison confirms the order. The Maison may refuse an order in case of an earlier dispute with the customer or of an abnormal order.
6. Payment
Payment is due at the time of the order, with the means of payment offered at checkout. Payment data are processed directly by the payment provider; the Maison does not receive or keep card data.
7. Delivery
Products are delivered to the address indicated by the customer, within the times shown on the Shipping & returns page. In case of delay or damage on delivery, the customer should inform the Maison as soon as possible.
8. Right of withdrawal
The customer who is a consumer may withdraw from the contract within 14 days of the delivery of the products, without giving any reason, by informing the Maison in writing. The products must be returned unworn, with their labels and in their original packaging, within 14 days of the withdrawal. The Maison refunds the price and the standard delivery costs within 14 days of receiving the returned products, with the same means of payment. The direct cost of returning the products is borne by the customer, unless the product is defective.
The right of withdrawal does not apply to products made to the customer’s specifications or clearly personalised (bespoke, monogrammed, made-to-order pieces).
9. Warranty
The products benefit from the legal warranty of conformity and the warranty against hidden defects provided by the applicable law. To use them, the customer can write to the Maison from the contact page.
10. Personal data
Personal data are processed according to the privacy policy.
11. Applicable law and disputes
These terms are governed by the law of the Principality of Monaco, without prejudice to the mandatory protections that the law of the country of residence grants to the consumer. In case of dispute, the customer can first contact the Maison to find an amicable solution.
Model of terms of sale prepared for the launch of the online boutique: the data in brackets and the clauses must be completed and checked by the legal advisor of the Maison before publication.